Making Content Matter

I’ve written before about the difficulties of the word “content”. It’s too often bandied around in discussions that lose sight of its meaning to viewers versus its importance in their strategy. And that blindness is costly.

But you quickly find yourself drawing on it because it’s the common reference. Much of the time, that will remain true.

Sometimes, however, it’s worth thinking again to see if there’s another descriptor more suitable. Perhaps another descriptor that can focus on a different detail and a different priority and help you concentrate on what matters.

Made of more

I recently had the following conversation on Twitter. (Incidentally, it’s also one of those incredibly moments that hits home to me how social accounts and interactions can become such an enjoyable scratchpad for new ideas.)

Content’s not included

Material is like the fabric of something actually useful. It’s a bit more tangible. It’s something you iterate on and bang around in different directions — certainly when it’s commonly used in stand-up comedy.

It’s craft-like and something you develop and improve over time. You gather techniques to become competent then workmanlike then artisan. You invent or invest in technology to gain an advantage producing better material than your competition.

Material has customers rather than consumers. Your material must be top notch, it’s not just a snack between courses — it is a product in its own sense.

I’d love to hear suggestions of other words. Even if they aren’t used in conversation, I think clearer definition helps you think about things more strategically and accurately. The power of language is only beaten by the power of the meaning and association that underlies it.

What would you call content to make you appreciate it more?

Photo Credit: ch.weidinger via Compfight cc

Interviewed by Gorkana

Gorkana recently interviewed us about our industry, including where tech PR is going and the worst thing a journalist has ever said to me.

Which social media platform has changed your life?

Can I argue BBEdit, which powers the SomethingAwful.com forums? It turns out that growing up out in the country and wasting hours trawling through that community of 70,000+ “goons” would equip me with the insights to understand online communities when they went mainstream. Trolling, lurking, attention-whoring, Godwin’s Law – none of this stuff is new, it’s just that a wider audience is now experiencing the natural rhythms and characteristics of online behaviour.

Read the full interview here.

Augur launch covered across industry

The Holmes Report:

“Having come from managing comms at Tradeshift, I’m most interested in the kinds of unsexy, B2B companies that really power things behind the scenes,” Tatton-Brown told the Holmes Report. “Unsung heroes.”

Augur launches with five technology clients, although Tatton-Brown declined to reveal their names, instead noting that some are backed by investors Passion and Notion. He also pointed out that the “much maligned” state of the PR industry requires a more thoughtful, credible approach to communication.

 

PR Week:

“He said Augur would not be about advising clients to “force themselves on the news” but would take a more considered approach. “It’s about looking at the context of what is around you,” he added.”

 

Gorkana:

“Max said: “Good PR is not about a social media strategy, growth hacking and content marketing. It’s about looking at how you can become a better company, more fit for purpose within the ecosystem around you. The latest channels and trends are part of this bigger picture.”

 

Features Exec:

“Augur, whose name comes from the role of a trusted advisor in classical times who interpreted the will of the Gods through the patterns of birds, is already working with five tech clients, in areas like retail, social/ marketing, collaboration and B2B.”